Patient Satisfaction Survey Solution
Points Group’s online Patient Satisfaction Software Solution is intuitive and powerful, offering the seamless integration of your practice processes with advanced patient satisfaction survey functionality.
Our survey system is specifically designed for Healthcare Providers, addressing the challenges and needs in the Healthcare industry. With the use of our Patient Satisfaction Survey Solution, you will be able to identify issues and problems in your practice early-on, thus enabling you to correct these issues and find solutions.
Some of the product’s unique features include:
- Survey Templates
The system comes with pre-made best practice surveys. You can jump start your process by using one of these surveys as is, or modify them. of course, you also have the choice to develop your own survey from scratch. - Fully Customizable
The surveys can be 100% customized to fit your needs. You can chose the design and colors, add your logo and customize the questions. - Categorization:
The survey allows you to analyze satisfaction by common categories such as “Scheduling and Registration”, “Facility”, “Medical Care and Physician” and “Overall”. This provides you with maximum flexibility to “drill-down” into the areas of the highest priority or need. - Multi-Location and Multi-Practitioner
The Software allows you to conduct the surveys and analyze the results by location and by practitioner. This enables you to implement incentive programs that are based on Patient satisfaction and performance. - Unlimited Surveys
If you want to create different surveys for different purposes (e.g. different departments; one for patients and one for referrers) you can do that with our Survey Solution. We do not limit the number of surveys you can set up. - Easy to Use
Our Survey Software is easy to use. Your staff will be able to manage the Software and process without any special training. What’s more, it is not time-consuming to process the patient satisfaction surveys. - Extensive Analysis Tools
Our extensive integrated analysis tools allow you to assess and analyze the results in real-time. The staff can log into the Software online and gain access to the results any time and anywhere. - Cost Effective
Contrary to traditionally costly Healthcare solutions which render incomplete data, the Points Group Patient Satisfaction Survey Solution is not only the most cost-effective, but also the most flexible.
Go Mobile! and Take Advantage of our Mobile Solution for “In-Practice” UseAllow your patients to provide feedback about your practice via Mobile devices. Use our Tablet Module for easy use of Patient Satisfaction Surveys on any mobile device.
Related Points Group services:
- Quality of Service Improvement Plans
Based on the Satisfaction Survey results, we help you to develop improvement plans. - Staff Communication Training
We train your staff in best practices in patient communication and help you to develop custom communication manuals for your practice. - Quarterly Analysis
We make the job easy. We can analyze the results and provide you with a result report as well as an action plan for improvement.
For a FREE consultation on our Patient Satisfaction Survey services contact us!
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